Remote IT VBYS

Remote IT Services

My IT interventions have covered research environments, universities, companies and ministries. I always adapt to my clients’ profile and place confidentiality and commitment at the core of my work.

Senior systems and network specialist. I help home users and small businesses with reliable remote support — clearly explained, without technical jargon.

My availability covers Eastern, Central and Pacific time zones. Do not hesitate to contact me.

Core Services

Wi-Fi, routers and home/office network troubleshooting
Windows 10/11 performance issues and slow computers
Printer setup, drivers and connectivity problems
Microsoft 365, Outlook and email troubleshooting
Backup setup, verification and recovery (local and cloud)
Home office security hardening and best practices
Active Directory and user/account management (small environments)
Virtualization basics (VMware) and server maintenance

Infrastructure & Specialized Services

I design and deploy complete system infrastructures on Linux or Windows Server, including print servers, video surveillance servers, and video production servers. I advise on hardware selection, orchestrate suppliers and equipment delivery, and provide the full documentation needed for ongoing maintenance.

Print servers, video surveillance servers and video production servers
Linux and Windows Server infrastructure design and deployment
Network architecture and hardware selection consulting
Business continuity and disaster recovery documentation (PCA/PRA)
Tailored data security consulting
Coordination of providers and hardware delivery for complete solutions

How It Works

1. You describe the issue.
2. I confirm I can help and we schedule a remote session.
3. I diagnose and resolve the problem while explaining each step in plain language.

Pricing

Remote support: $100/hour (1-hour minimum). A booking deposit is required to reserve the slot. Additional time is billed in 30-minute increments.

Sessions available in English or French.